With over $1bn in property assets this national research organisation needed to radically change the way the internal property team delivered services, managed customers and developed strategy.
Changes to funding arrangements, increased competition for students, digitisation and the trend towards more collaborative industry relationships are presenting a challenge to traditional structures and service delivery models. TargetedBrains completed a review that equipped BPD with a comprehensive understanding of best practice in the Facilities Management sector, as well as the key challenges and opportunities identified.
With over 14 years since going to market for property management services, there was a need to ensure the scope, service specification, KPIs, contract governance and approach to property management services was still appropriate to deliver on organisational and government objectives. Is it time you reviewed your property service delivery model?
Rather than just refreshing the contract and rolling out the project three times, we engaged broadly and deeply, quickly and efficiently, to see how it could be refined to produce additional benefits.
With over 100 regional locations to plan for, the centralised property team of this government department needed to understand what the business’s long-term plans were to enable proper planning for their limited capital budgets.
Large complex contract relationships require high-quality management skills and high-quality performance measures. Even with the best intentions parties can often find themselves at loggerheads when assessing performance. With over two decades of experience, TargetedBrains works with clients to ensure contracts and contract relationships are performing.
Faced with budget constraints and the need to realign to a new strategy, this Australian University reviewed the way property, buildings and facilities services were delivered and identified annual cost savings of over $4M.
Museum Victoria manages a wide range of services for some of Melbourne’s most significant cultural attractions including the Melbourne Museum, Scienceworks and the world heritage listed Royal Exhibition Building. Some of the most visited public locations in the state, the successful management of the cleaning, grounds and waste management services at these sites is of critical importance to our client’s reputation.
Whether you are looking to get more out of your projects, are interested in collaboration or would like to talk about joining the TargetedBrains team, please get in touch.
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